Privacy Policy

This notice describes our privacy policy:

The information obtained from customers helps us to provide the required serviced customers expect from us according to the shipment contract or agreement. It also assists us to personalize and continually improve your moving experience at OnRoad Transport and Logistics. The type of information we gather includes the following.

Information received from our web site. By withholding optional information, you are excluding yourself from receiving a more personal and complete response to any of your requests. This information is used to enhance and personalize our services to our clients.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses the OnRoad Transport and Logistics website.

Email Communications: To help us make emails more useful and interesting, we often receive confirmation when you open an email from OnRoad Transport and Logistics if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. You have the option of refusing email communication from us.

We share customer information only as described below and with subsidiaries also subject to this Privacy Policy.

We work closely with our affiliated businesses. In most cases, we provide services or make recommendations for products and services with these businesses.

OnRoad Transport and Logistics will release account and other personal information when compliance with the law requires; or in order to protect the rights, property, or safety of OnRoad Transport and Logistics, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order.

If you do not want to receive an email or further emails from us, please unsubscribe. (If you do not want to receive this Privacy Policy or other legal notices, those notices will still govern your use of OnRoad Transport and Logistics, and it is your responsibility to review them for changes.)

OnRoad Transport and Logistics does not sell services for purchase by children. If you are under 18, you may use OnRoad Transport and Logistics services only with the involvement of a parent or guardian.

SMS Communications: We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn’t limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn’t intended to modify our general [“Privacy Policy” OR RELEVANT NAME OF PRIVACY POLICY REFERENCED IN SECTION ABOVE], incorporated by reference above, which may govern the relationship between you and us in other contexts.

COSTS OF TEXT MESSAGES: We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

FREQUENCY OF TEXT MESSAGES: This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).

OPTING OUT OF TEXT MESSAGES: If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.

Conditions of Use, Notices, and Revisions:

If you choose to visit OnRoad Transport and Logistics’s website, your visit and any dispute over privacy are subject to this Policy, including limitations on damages, arbitration of disputes, and application of the law of the state of New Jersey. If you have any concern about privacy at OnRoad Transport and Logistics, please contact us with a thorough description of your concern, and we will try to resolve it.

Our business and internet procedures and services evolve constantly and our Privacy Notice will change also. We may email periodic reminders of our notices and conditions unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.

We work closely with our affiliated businesses. In most cases, we provide services or make recommendations for products and services with these businesses.

 

Automatic Information:

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet, email address, computer and connection information such as browser type and version, operating system, and platform, order history, the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; pages you viewed or information you requested and the phone number you used to call our 800 number. During some visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

 

Information from Other Sources:

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and communicate more easily; account information, order history, information requests, and page-view information from some partners of OnRoad Transport and Logistics; search term and search result information from some searches conducted through the Web; search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

 

CONDITIONS OF USE, NOTICES, AND REVISIONS:

By your use of this website, you agree that any dispute arising out of or relating to this privacy policy shall be finally settled under the rules of arbitration of the American arbitration association by three arbitrators appointed in accordance with these rules. You further agree that arbitration shall be in New Brunswick, New Jersey, and subject to the application of the laws of the state of New Jersey.

For any inquiries, please visit our Contact page. Thank you.